Problems of Legal Regulation and Peculiarities of Filing Appeals in the Form of an Electronic Document

Today, the absolute majority of appeals are submitted by citizens via the Internet information and telecommunications network. Their share among all appeals reaches 95%. A rapid growth in the number of citizens’ appeals submitted in the form of electronic documents, caused primarily by the development of information technology and the ease of filing such appeals, makes it necessary to talk about the urgent need for legal regulation of the procedure for processing electronic appeals, primarily at the federal level. The system needs continuous improvement of work with these appeals in authorities and organizations at all levels. Citizens should understand uniform rules for submitting such appeals. Citizens’ appeals in the form of electronic documents are of the greatest interest to researchers due to their prevalence, lack of regulation and peculiarities. However, no comprehensive studies of this type of appeals have been conducted. The author analyzes judicial practice, regulatory legal acts and practice of various bodies and organizations working with appeals in the form of electronic documents, identifies legal gaps, initiatives and practices that need legal regulation at the level of federal legislation, makes specific proposals for legislative amendments. The publication was prepared on the basis of the general scientific dialectical method. The special methods used in the preparation of the publication are: system-structural, formallegal, logical and comparative-legal methods. The paper refers to the appeals of citizens, associations of citizens and legal entities as citizens’ appeals.

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